1. Introduction

WanderFieldSky ("us," "we," or "our") is dedicated to safeguarding your privacy. This document outlines our Privacy Policy and details how we collect, utilize, disclose, and protect your information when engaging with our website wanderfieldsky.sbs and making use of our yacht charter offerings.

Consenting to the utilization of our offerings affirms your acceptance of our data handling practices. This policy adheres to privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personally identifiable information that you willingly supply to us while you:

  • Reserve a yacht charter
  • Reach out to us via our website or telephone service
  • Sign up for our newsletter
  • Complete forms present on our website
  • Engage in surveys or promotional activities

The kinds of information gathered may consist of:

  • Name and contact details (email, phone number, address)
  • Payment details (handled securely via third-party services)
  • Yacht charter specifics and preferences
  • Emergency contact details
  • Health-related information or dietary considerations (if provided)

2.2 Information Collected Automatically

Information concerning your device and how you interact with our site is gathered automatically once you visit our website:

  • IP address and geolocation data
  • Type and version of browser
  • Web pages viewed and duration of site visit
  • Source websites
  • Device specifics (model, screen resolution, etc.)

2.3 Cookies and Similar Technologies

To improve your browsing experience on our website, we use cookies and parallel tracking technologies. These tools enable us to:

  • Store your preferences
  • Examine site usage and effectiveness
  • Deliver customized content
  • Enhance our offerings

Your cookie preferences can be managed via your browser's settings or our cookie consent pop-up.

3. Usage of Your Information

The information we obtain is used for diverse purposes:

  • Provision of Services: To provide and manage yacht charter services, process reservations, and communicate regarding your bookings
  • Support for Customers: To answer your queries and offer support
  • Payments: For payment processing and billing management
  • Safety and Security: To safeguard our operations and guard against fraudulent activity
  • Promotional Efforts: For delivery of marketing messages and updates, assuming you have provided consent
  • Site Enhancement: To analyze user behavior and improve our website's user experience
  • Adherence to Law: To comply with legal standards and regulations

4. Disclosure and Sharing of Information

Your personal information is neither sold nor disclosed to unrelated third parties. We may share your data under these circumstances:

4.1 Third-Party Service Providers

We might disclose information to third-party providers that help with various services like payment processing, website upkeep, email distribution, analytics, and customer assistance.

4.2 Legal Obligations

In compliance with legal demands, we may unveil your data when needed by law, or to respond to legal procedures, court orders, emergencies, or to examine potential illicit activities.

4.3 Corporate Changes

During corporate events such as mergers, takeovers, or asset sales, your data may be part of the transferred assets.

5. Data Security

Measures are in place to secure your personal data from unauthorized access, alteration, exposure, or destruction, such as encryption, secure servers, control mechanisms, evaluations, and teaching of our staff.

Nevertheless, the security of data transferred online or stored electronically is not infallible. We are unable to promise the absolute protection of your data.

6. Retention of Data

We retain personal data only as required to fulfill its initial purpose or as mandated by law. Retention periods might typically be:

  • Charter reservations: 7 years (for tax/legal purposes)
  • Marketing interactions: until you revoke consent or request deletion
  • Analytics of website behavior: 26 months
  • Customer service records: 3 years since last activity

7. Your Privacy Rights and Choices

You have rights that include accessing, correcting, erasing (law permitting), transferring, objecting to marketing, and controlling cookies. To exercise these rights, reach out to us at the contact details provided below.

8. Services by Third Parties

8.1 Google Analytics

For site usage analytics, we deploy Google Analytics. You may opt out through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Interfaces

Our website may have links to social media where different privacy policies may apply.

8.3 Payment Processing Entities

Transaction processing is performed by third-party processors that comply with the PCI DSS standards.

9. International Data Movement

We may transfer your data to countries other than Monaco. We ensure appropriate protection measures are in place, in line with governing privacy laws.

10. Children and Privacy

Individuals younger than 13 are not the intended audience of our services, and we intentionally do not gather their data. In case a minor has provided their information, we urge you to contact us at once.

11. Policy Updates

Modifications to our Privacy Policy are indicative of changes in practices or legal stipulations. Such updates will be communicated through our website, by notifying registered users via email, or via a site notice. Continuing the use of our services post-update signifies your agreement with the changes.

12. Contact Information

For inquiries regarding this Privacy Policy or our data handling methods, contact us:

WanderFieldSky — Privacy Officer
Port Hercules
Monaco 98000
Monaco

Phone: +377 93 15 80 00
Email: [email protected]

13. Conforming to Google Ads Consent Policy

We are compliant with the Google Ads user consent policy. Your preferences for cookies and tracking can be adjusted at any time through our cookie management settings.